Training Programmes

 
 
 

Advance Sales Training Team

Advance Business Training Programmes

Our programmes are designed for sales people and managers across all sectors. They range from tele-marketing, customer care and field sales training through to management programmes that develop the skills of your key players.

As part of our service we also offer a confidential, complimentary consultation to decide exactly which programmes would best suit the needs of your company and your people. We offer programmes in the following areas:

Telemarketing Training at Advance Sales Training

Telephone Sales Training Programme

For Whom

To suit those involved in both inbound and outbound telephone sales and those who prospect for new customers, also a good refresher for experienced telephone sales people.

  • The Telephone as an Effective Sales Tool
  • Know your Market – Effective Prospecting
  • Pre-call Preparation and Objective Setting
  • Effective Questioning and Establishing Customer Needs
  • Presenting Benefits
  • Handling Objections Successfully
  • Appointment Setting
  • Closing the Sale
  • Staying Motivated
  • Cold Calling and Prospecting

Field Sales Tarinees Advance Sales Training

Field Sales Training Programme

For Whom

To suit people who largely work in the field, responsible for Client Account Management and delivering new business revenue.

  • Appointment Setting
  • Effective Questioning Techniques
  • Making Winning Sales Presentations
  • Handling Objections Successfully
  • Closing the Sale
  • Retaining your Customers
  • Delivering new business through quality Cold Calling
  • Effective Time Management

Field Sales Training Advance Sales Training

Effective Presentation Skills

For Whom

To suit people required to make formal presentations.

  • Client Research
  • Preparing to Present
  • Competitor Analysis
  • Using Visual Aids
  • Presentation Techniques
  • Handling Difficult Questions

Customer Service Training Advance Sales Training

Excellence in Customer Service

For Whom

To suit customer service and sales people who are client facing and responsible for delivering the customer experience.

  • The Qualities and Skill Set Requirements
  • Examining the Best Practice Models
  • Setting Standards of Performance
  • Effective Communication Skills
  • Building Customer Loyalty
  • Exceeding Customer Expectations
  • Measurement of Customer Care Provision
  • Workplace based project with agreed Action Plan

Manager Training at Advance Sales Training

Management Training Programme

For Whom

Managers in all disciplines who are responsible for delivering outcomes through team performance.

  • Communication Skills
  • Management Styles
  • Managing People
  • Performance Management
  • Effective Appraisals
  • Coaching and Counselling
  • Chairing Meetings
  • Report Writing
  • Effective Leadership
  • Delegating for Growth

Advance Sales Training Interview Skills

Interviewing Skills and Selection Programme

For Whom

All staff who are responsible for the recruitment and selection of people.

  • Defining the Role – Job Description
  • Defining the Profile- Person Specification
  • The Recruitment Advertisement
  • Selecting for Interview
  • Interviewing Skills and Questioning Techniques
  • Post Interview Procedures

Training the trainer at Advance Sales Training

Training the Trainer Programme

For Whom

All those who are currently involved with training staff or who will soon be responsible to train others.

  • Aims and Objectives of Training
  • Knowledge and Skill Sets
  • Assessing Individual Training Needs
  • Creating Training and Development Programmes
  • Classroom Training Questioning, Listening and Presentation Techniques
  • Motivation Through Training
  • Dual Calling Techniques
  • Assessment and Evaluation
  • Improving Performance through Effective Training

Please contact us if you require further information   Contact Us!